In the case of cartridges, the printer prompts “;cartridge not installed.”; many users will think that problems with the cartridge cause the phenomenon. It is a headache if the printer can’;t even recognize the new ink cartridge. New cartridge problems are a problem for printer users.
We always think it is an ink cartridge problem. The first solution we find may is to replace the printer cartridge. To big honest, do not rush to replace the cartridge. We should first check the following to see if there is a problem. The causes and solutions may vary according to printers. We have listed the reasons and solutions for “;ink cartridge not installed”;.
Protective Tape is Still Attached.
The new cartridge has a protective tape that covers the ink nozzle so the ink will not overflow. You need to remove it before printing with ink and check the tape. If not, remove it.
Damaged or Incompatible Ink Cartridges.
When you buy them, please check them carefully before buying them. Because if you buy the wrong one or it isn’;t very correct, your printer will not recognize it. For example, if you buy a PGI-780XLBK ink cartridge, you cannot use it on C-781XLBK(SW). Because it is not compatible.
Dust on the Chip
Cartridges with chips are not recognized because the chip is touched by hand, grease is rubbed, or dust is on the chip. We can use a clean and dry paper towel to wipe the chip, clean it, and reinstall it.
Cartridge Is not Installed Correctly.
only the cartridge installation is not enough to make the printer work properly. You need to install the cartridge in the correct way to start working. If the cartridge is not installed correctly, the printer will likely be damaged.
Printhead Spring Contacts.
there is damage or failure, the need for this replacement.
The Ink Is Hidden.
The printer can not recognize the ink cartridge. It may the ink is hidden. The following step will help you to make it print normally.
Check “;Print Quality Report”;
By viewing the print quality report to check the blocking situation or not. We tell it from the color block pattern to determine whether there is a blocking situation. the specific steps are as follows.
Find the printer “;Settings”; button.
Click to enter Scroll down and click on “;Reports”; .
Click “;Print Quality Report”; .
Print quality report can be printed.
;Check Out the Printout.
If the printout like below. The blue color is missing and there are white lines. The printhead of this color has to be cleaned again.
Use the Printer Comes with a Program to Clean the Printhead.
If the printhead is clogged, it will lead to the cartridge can not be used normally. ;We ;can clean the print ;head. The cleaning steps are as follows. Tips: Each time, the printer will print a quality report. If the print quality is still unsatisfactory, you repeat cleaning until you are happy with it.
Find the printer “;Settings”; button.
Click to enter Scroll down to find the “;Printer Maintenance”;
Click “;Clean Print Head”; option.
Click “;Continue”; on the jumping page.
At this point, according to the printer prompts, clean the print head in turn.
Manually Clean Printhead
If the above steps, we cannot solve the print lines, white bars, or color bias by auto cleaning. We need to clean the printhead manually clean. We take out the ink cartridge from the printer and disassembly the printhead. The specific steps are as follows.
Remove the ink cartridge and printhead from the printer.
Prepare tools: disposable syringes and hoses, printhead cleaning fluid, and utensils.
Suck up cleaning fluid With a disposable needle and printhead tube.
If the printhead is severely blocked, we can be soaked in cleaning fluid printhead for a whole night. On the second day, we dry residual cleaning fluid into the printer.
Check Ink Volume.
Some printers with the ink balance reported low will issue a prompt but not affect the printing. Then there may be uneven printing color and broken lines. You can check the ink remaining to determine whether you need to replace the ink cartridge.
;In daily printer use, do not randomly clean the print head. If necessary, you should check the above steps to see if the print head is blocked and then consider whether to proceed to the next step. After cleaning, please do not use the printer immediately. After about 8 hours before starting the printer power, it is recommended to try printing operations. We should contact professional maintenance personnel to check if the printing effect is still poor.
Conclusion
;You have purchased cartridges in bulk. Your customers are complaining about the poor quality of your cartridges. You may be anxious because you are worried about losing customers due to inconsistent quality. Yes, we know how it feels, and we don’;t want any of you to face it. We have been in this industry for more than 10 years. We have solutions for problems we encounter on the industry. The troubleshooting will be solved within 24 hours.
Regarding compatible ink cartridges, we ensure that we meet your needs. ;We supply a one-stop solution for printer and copier consumables. If you have any doubts about drum unit, fuser unit, upper roller, feel free to contact us. We are leading toner cartridge factory in China. ;We manage international shipping. You can place an order, as we do the rest. Contact us NOW.